Certified Relocations

I would not recommend this company to my enemies. By this company being based in New York they knew that I would have the time to run back-and-forth for my lawsuit certified relocations gave me the runaround for months gave my lawyer at the runaround for months beware of this company they will take you through a living nightmare. They damage my furniture lost parts to my bedroom set and then refuse to answer my calls. This company never gave me Satisfaction. Beware BEWARE.

Move size: 3 Bedroom Home Service cost: $2837

I got a bid from Certified Relocations via internet and went with them for the price. BIG BIG BIG mistake. First, they showed up 2 hours late the day of the move.  Next, they hired people off of Craigs list to help with the move and these people didn't know how to pack.  I have thousands of dollars worth of damaged items including dented washer and dryer, stained and scratched furniture. broken dishes, etc.  Also they are supposed to put together what they take apart and they did not because they didn't know how. On arrival they didn't do things in order and left things all over the house, they should have done furniture first and then put boxes on top of furniture, etc and they didn't do that. I cannot put into words how terrible this company is. I will be reporting them to the BBB for sure. DO NOT USE THIS COMPANY.

Service cost: $9700

Never, ever again. They missed first pick-up day which was a disaster as my son waited 6hrs with no call while I was in a plane flying to new location - we missed the second date & finally connected the 3rd time. When items were delivered the boxes were crushed; not numbered and cash was the only option to pay (I had been pre-warned) One piece of furniture was totally smashed - the drawers were intact but the frame was in pieces - it was a special design and not replaceable. My heavy crystal bowl was carefully packed and marked fragile yet it was cracked & chipped. The ladle of an antique set was broken and more. Finally, I did "not" read the fine print - the replacement value is only good for furniture and is $.60 per pound so they've calculated claim value at $54.00. Since I packed myself, none of the other items are covered. Not covering things I packed myself would be understandable if everything had not been delivered as if a piano or safe had been on top of the boxes crushing most of them.

Service cost: $4000

After being over thirty days late my things arrived. I am missing 2 boxes,1 sofa , 1 chair I now have 2 broken lamps , 1 broken table, 2 china closets that have damaged bottoms from being moved with a hand truck instead of a furniture dolly,  2 boxes of chine completely smashed every dish bowl and cup broken even my ironing board is bent. ( I don't know how they managed that.) I still have about 10 boxes to open but its not looking good since they also look crushed and torn. This company is very unprofessional and should never be used.They must be stopped. So please pass this on. One more thing they don't have regular employees but hire them from CraigsList when they get in to town for loading and unloading so you don't who your letting into your home.    .

Service cost: $2116

We're origanally from Los angeles, California and we needed to move my mother in laws furniture from her old house in queens new york to our place here in L.A. I searched the internet for a for an affordable new york mover and came up with certified relocations. The price was on the low side compared to all the quotes we received and michelle from the company was very prompt and informative which was the reason we decided to use their services. The move went smooth, The cost did increase on the move date but we inticipated to have some packing costs and extra boxes. Everything arrived after a little over 2 weeks since we took advantage of a 1 month storage they offered. Overall the service was excellent and we are very happy with the company. The falls family :).

Service cost: $2600

I moved from MA to CA. I was interacting with Wayne from Certified Relocations. He was very friendly and professional. I booked today and they were ready for pick after 2 days!!. They came on the day they promissed and they delivered a day earlier than I had requested them. Their quotation had everything mentioned clearly. No surprises or hidden fees. They were reasonably priced. I was very worried about moving after hearing experience people had with movers But these guys were superb!! I strongly recommend.
Wayne responds to mails/calls very promptly and makes you comfortable by answering all questions you have. They came 30 mins late on the pick up day but that does not stop me from giving 5 starts.

Service cost: $1481

I started my search for a company to move me with an online aggregation search engine that shared my name and contact information with a number of moving companies, more than twenty contacted me, and the process of narrowing down the selection started from there. Certified Relocations weren’t the cheapest, nor were they the most expensive, but Debbie, who I talked with via ‘phone and email, was responsive, courteous and always upbeat. I narrowed my list down two three possibilities, and then, without pricing information, asked my wife to make a final selection, she picked Certified, and boy am I happy that she did.
Let’s get the small annoyances out of the way first, when you get a quote over the phone, or email without anyone seeing what they are moving, you know there are going to be add ons, I didn’t expect it to be in the piece count. 1 Table = 1 Piece I thought, not at all, the table top, 1 piece, the table legs, 1 piece, the leaf, 1 piece. Picking up a TV, and a dresser with mirror pretty straight forward, but no, I was charged extra to pack and ship the TV and the Mirror because they were fragile. As I said, I was working from a blind quote, so I expected some extras; they just came in odd ways.
As with any move, not everything was perfect, or went how I expected it, we were given a three day window for pickup, and I expected they would show up on day three, imagine my surprise when they called to say they would be there on the first day of the window. We were told that there would be up to a 14 day period during which delivery could occur, and with various parts of the East Coast getting hit with storms, I figured that 14 days was a sure bet, they arrived on day 4. Two men, in a tractor trailer packed with furniture, arriving at 10 AM in the Florida heat, did they slack off, take breaks, complain, not one iota, they laughed, they were endlessly polite, and incredibly careful with our belongings. One of the men, walked us through the reconciliation process, every piece had been numbered when it left our house in CT, every number and piece needed to be accounted for on the way to the new place. They assembled everything, when we had them put a piece in a wrong room, they laughed as they moved it a second time, to the correct place. They could not have been nicer if they had tried. All in all, I couldn’t be happier than I am with my experience with Certified Relocations, and will absolutely recommend them to my friends, and use them again.

Service cost: $2500

Long distance movers BEWARE of this company
They must have damaged my furniture moving it from one truck to another. Not only did they damage my furniture they also miss placed parts . Certified relocations did not answer my calls which I called several times to get some satisfaction. By there Base being in New York I would have to fly back to New York to sue them . This company is very unprofessional I would not recommend it to my worst enemy . They ignored letters from my lawyer because they knew I would have to come back and forth to New York in order to pursue them.this is my honest opinion and facts of what happened to my family.

Move size: 3 Bedroom Home Service cost: $2837

Beware! Do not use this company! They are the worst company I have ever dealt with and I have moved a lot they promise you one thing and never follow through, they never return phone calls, you will get a different answer from every person you talk to there. The owner of the company is the worst scammer ever! Claims he wants to help you and do the best for you, but in turn never follows through. Does not answer his phone and never returns phone calls. Tells you specific dates of arrival and then you never hear from him when your shipment never left! Do yourself a favor, avoid this company!! They are full of BS! You would not believe the stories I have heard from different people from this company, the excuses are overwhelming! They do not even deserve 1/2 a star, they deserve a negative star!

Update from Oct 15, 2012: Beware of this company! They are scammers! I am still fighting with their anthem ins. Claim co. Now they claim they do not handle arbitration certified relocations ruined all my furniture, all of my boxes were delivered damaged it looks like they left all of my belongings outside in the rain, my king mattress is destroyed they are not compensating me for anything! They suck! Do not use them, you will regret it.

Service cost: $4000